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Nexus Global Tech

office 06, A 48, A Block, Sector 2, Noida, Uttar Pradesh 201301 India contact@nexusglobaltechs.com +91 9892623991
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Privacy Policy

How Nexus Global Tech collects, uses, protects and manages personal information sent through this website.

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  • We only collect what you type into our forms, plus basic technical data needed to run the site safely.
  • We do not sell your personal data to anyone.
  • Card details go to Razorpay, not to us.
  • You can ask to see, correct or delete your data at any time by email.

Who this policy covers

This policy describes how Nexus Global Tech handles personal details sent through this website, including an enquiry, a newsletter address and, when the customer workspace opens, an account. It is written for a studio serving the UAE and Gulf, with operations based in India. It is the studio's published practice, not a claim that every statute has been certified.

What is collected

An enquiry collects your name, company, email, country, WhatsApp number, project type and message, plus the fact that you gave consent. The server may store the IP address in the audit log for abuse control. Card numbers are never collected on this site.

Why it is used

Details are used to reply to the enquiry, keep a record of consent, and operate the site. They are not sold. Marketing mail is sent only when a separate newsletter consent was given, and that consent can be withdrawn by writing to contact@nexusglobaltechs.com.

Your account and workspace

When you create an account, the site stores your name, company, email, country, WhatsApp number and a hashed password. The password itself is never stored. Inside the workspace the site keeps the projects, quotations, orders, invoices, files you upload and support messages linked to that account.

Sign-in with Google or Facebook

If you choose Google or Facebook sign-in, that provider sends your name, email address and an account identifier so the site can match your account. The studio never receives your Google or Facebook password.

Payments

Payments are processed by Razorpay. Card, UPI and bank details are entered on the Razorpay checkout, not on this site. The site keeps the order reference, amount, currency, status and the Razorpay payment reference, so the order and the invoice can be confirmed.

Live chat

The chat window is provided by Tawk.to. What you type in the chat, and any name or email you give there, is processed by Tawk.to so the studio can reply. Tawk.to may also record technical details such as your browser and IP address. Please do not send passwords or card numbers in the chat. Tawk.to's own privacy policy applies to the chat service.

Spam protection and maps

Forms are protected by Google reCAPTCHA, which checks the browser for automated abuse. The contact page shows an embedded Google Map. Both are Google services and follow Google's own privacy policy.

Page counts

If you allow analytics in the consent banner, the site counts which page was opened and in which language on its own server, and also uses Google Analytics 4 (Google LLC) to count visits, pages viewed and the general country and device. Google signals and ad personalisation are switched off, and nothing is used for advertising. If you reject analytics, Google Analytics is not loaded at all.

Who can see your details

Studio staff see the details they need for their role, under access permissions in the admin area. The hosting, email delivery, payment and chat providers process details only to run their part of the service. Details are not sold or rented.

How long details are kept

Enquiries and account records are kept while they are needed to answer you, deliver the work and meet accounting obligations. Payment and invoice records are kept for as long as accounting rules require. The exact period for a record is confirmed on request.

Your choices

Signed-in customers can download their profile and projects from Account, Privacy, and can close the account there. For any other request to see, correct or delete details, write to contact@nexusglobaltechs.com from the email address you used with the studio.

Security

Forms are protected against cross-site request forgery, sign-in attempts are rate limited, and a payment is confirmed only after the server checks the provider signature. No online system is free of risk. If the studio learns of a breach that affects your details, it will inform affected customers as the law requires.

Your rights in India (DPDP Act, 2023)

India's Digital Personal Data Protection Act, 2023 gives you, as the person the data is about, the right to ask for a summary of the personal data the studio holds about you and how it is used; to have it corrected, completed, updated or erased; to withdraw your consent at any time, as easily as you gave it; to have a grievance answered; and to nominate someone to use these rights for you if you die or cannot act. The Digital Personal Data Protection Rules, 2025 were notified in November 2025 and bring the detailed duties into force in stages. This page will be updated as they apply. If a grievance is not resolved by the studio, you may take it to the Data Protection Board of India.

People in the UAE and the Gulf

For people in the UAE, Federal Decree Law No. 45 of 2021 Regarding the Protection of Personal Data also applies to how their personal data is handled. Free zones such as DIFC and ADGM have their own data protection laws. Requests under any of these laws can be sent to the contact below, and the studio answers them in the same way.

Advertising

This website shows no advertising. It does not use Google AdSense, advertising cookies or ad tracking. If advertising is ever added, this policy will be updated first, and Google ads would follow the Google AdSense Program policies and Google's rules on how it uses information from sites that use its services, both linked below.

Contact and grievance officer

Privacy questions, requests and grievances: contact@nexusglobaltechs.com, the grievance form on this website, or post to office 06, A 48, A Block, Sector 2, Noida, Uttar Pradesh 201301 India. Write from the email address you used with the studio so the request can be matched to you. Grievance Officer: Ananya Singh. The studio acknowledges a privacy request or grievance within 48 hours and aims to resolve it within 30 calendar days, where applicable.

Changes to this policy

When this policy changes, the updated version is published on this page. Questions about it can be sent to contact@nexusglobaltechs.com.

Children

This website is meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, write to contact@nexusglobaltechs.com and we will delete them.

Data sent outside India

Some services we use, such as Google (reCAPTCHA, Maps, sign-in), Meta (Facebook sign-in), tawk.to (live chat) and Razorpay, may process data on servers in other countries. We use them only for the purpose named in this policy, and each follows its own published privacy policy linked below.

How to make a request or complaint

Email contact@nexusglobaltechs.com with the subject "Privacy request" and tell us what you want: a copy of your data, a correction, or deletion. We may ask you to confirm the request from the email address on your account. We acknowledge a request within 48 hours and aim to resolve it within 30 calendar days, where applicable.

If there is a data breach

If we learn that personal data has been exposed, we will take steps to contain it, inform the people affected where the law requires it, and report it to the relevant authority where required.

Last updated: 2 November 2026

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